AMS Support
In this category you’ll find practical guidance to deliver reliable SAP AMS support across S/4HANA and ECC landscapes. We cover ITIL-aligned incident, problem and change management; monitoring and job scheduling; minor enhancements, integrations and testing; transport governance with ChaRM; and release, patch and security management. You’ll also see how to structure SLAs/SLOs, runbooks and on-call models, plus how to measure value with KPIs such as MTTR, defect leakage and business uptime.
Articles include playbooks, checklists and templates for nearshore AMS, automation (bots/tests), and cloud-ready operations on AWS, Azure and Google Cloud. With Novis’ experience running mission-critical SAP, we share lessons learned to reduce risk, lower TCO and continuously improve user experience. Whether you’re stabilizing a go-live, consolidating vendors, or preparing for S/4HANA, this hub will help your team standardize operations, speed resolution and free capacity for innovation.
Novis’ experiences with SAP solutions on AWS
We want to share with you part of our journey on AWS to help you visualize its potential.
We have migrated more than 60 SAP® instances from traditional datacenters, from the Novis cloud, and from HEC to the AWS public cloud, and have implemented many others from scratch, directly on AWS, for SAP ERP, SAP BW, SAP S/4HANA, SAP PO, BO, DS, SPP, and SolMan systems.
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Essbio deploys SAP Solman
The utility chose SAP Solution Manager 7.2 as support for its business processes and the upgrade + migration project to SAP HANA.
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Advantages of migrating SAP on SQL Server to Azure
Clients working with SAP on SQL Server face an urgent decision. Before the end of 2021 they must regularize their Microsoft licenses but, unless they plan to change the current SQL Server data engine, the easiest and cheapest solution turns out to be migrating to Azure.
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