In this category you’ll find practical guidance to deliver reliable SAP AMS support across S/4HANA and ECC landscapes. We cover ITIL-aligned incident, problem and change management; monitoring and job scheduling; minor e…
In this category you’ll find practical guidance to deliver reliable SAP AMS support across S/4HANA and ECC landscapes. We cover ITIL-aligned incident, problem and change management; monitoring and job scheduling; minor enhancements, integrations and testing; transport governance with ChaRM; and release, patch and security management. You’ll also see how to structure SLAs/SLOs, runbooks and on-call models, plus how to measure value with KPIs such as MTTR, defect leakage and business uptime. Articles include playbooks, checklists and templates for nearshore AMS, automation (bots/tests), and cloud-ready operations on AWS, Azure and Google Cloud. With Novis’ experience running mission-critical SAP, we share lessons learned to reduce risk, lower TCO and continuously improve user experience. Whether you’re stabilizing a go-live, consolidating vendors, or preparing for S/4HANA, this hub will help your team standardize operations, speed resolution and free capacity for innovation.
Embonor has trusted Novis with its SAP infrastructure since 2021 and, since 2024, also with functional support…
Learn what the ENTI 2025 report reveals about infrastructure managed in Chile, key rankings and metrics that m…
Our SAP AMS service allows PC Factory to use the full potential of its SAP system, ensuring reliable, agile, a…
Who are the top SAP Chile partners? The results of CETIUC's ENTI provide a reliable compass.
How migrating SAP and legacy systems to the cloud boosted the operational efficiency, flexibility and resilien…
Discover the different levels of SAP support and how to select the most suitable one to optimize your business…
Compare cost control tools in GCP, Azure and AWS. Updated FinOps strategies to optimize your spend across mult…
With SAP BTP, all the tools for innovation are in one place. Build, integrate, and extend applications easily.…
UdeC shares the results of the MGF project, choosing Novis as its strategic partner for managing AWS and SAP s…
This guide serves as a reference for implementing effective FinOps strategies in AWS, Microsoft Azure, and Goo…
Results from the National Information Technologies Study (ENTI) 2024, conducted by the Center for Information …
Content on technological innovation and SAP tools: webinars, client testimonials, product presentations and ou…
Course registrations are made through the SAP portal, with a high-quality service for students, including a ca…
We develop customized solutions that integrate with SAP PM, for the management of document flow and maintenanc…
Roll Out is the third project carried out completely remotely with Novis. The DTE solution will soon be implem…
SAP security, a key component in the design of a new SAP implementation or migration.
Novis was awarded as the best partner in the Cloud Service Provider (CSP) category for Microsoft Azure and Sec…
Our solutions bring visibility, traceability, and agility to your business. They are pre-configured and deploy…
What a SAP AMS service that improves the operation and maintenance of your SAP solution should look like.
What the most efficient companies do to optimize the operation of their SAP solution. This is the first of two…
Improve the quality of life of your employees, optimizing the company's efficiency.
What is SAP Fiori, what are the benefits of using it, and how to implement it in an easy and fast way, achievi…
We started our fifth period of certification as PCOE to support SAP S/4HANA, SAP HANA and SAP solutions.
Customers on SAP RISE need both technical (Basis) and functional SAP AMS services. here's why. Why do SAP cust…
At the Partner Summit 2022 event, AWS once again recognizes Novis for its services for SAP solutions.
Designed for those who need to analyze SAP data in a flexible, agile, and secure way.
Why upgrade SAP? New functionalities, greater stability, better performance, better compatibility with new dev…
At Novis we developed a solution for those who are not on S/4HANA and want to be able to manage corrective mai…
Adelco (Abastecedora del Comercio) is the leading wholesale consumer products sales and distributor in Chile.
We want to share with you part of our journey on AWS to help you visualize its potential. We have migrated mo…
To better support our customers in resolving those issues that concern them, we are continuously evaluating to…
The utility chose SAP Solution Manager 7.2 as support for its business processes and the upgrade + migration p…
We share the set of good practices that we have implemented in Novis to deploy SAP systems in the cloud.
We present alternative architecture solutions, combining services from Amazon Web Services and automated proce…
Clients working with SAP on SQL Server face an urgent decision. Before the end of 2021 they must regularize th…
The company began the migration to reduce costs and obtain better services: scalability, flexibility, security…
Our platform to automate SAP operations in the public cloud with high standards of security, agility and effic…
Consolidation in companies is a complex process that can involve different areas and companies, with different…
EPV and Novis worked remotely for five months in the upgrade of its SAP platform.
We have incorporated our services to Google’s platform to offer our clients the best options in the cloud.
The renowned SAP solutions operation outsourcing service may now also be delivered with infrastructure as a se…
What are the options in MS Azure to strengthen disaster recovery (DR) strategies for a company’s mission criti…
In this article we share some tips to make a good SAP outsourcing RFP, based on our own experience.
How to use public clouds to strengthen disaster recovery (DR) strategies for a company’s mission critical serv…
Novis successfully implemented the Sap Warehouse Management System through RF.
This comprehensive service for the operation of SAP solutions, certified by SAP, is now the best option for AW…
SAP concluded the audit of our processes, validating our SAP outsourcing services for the sixth time and addin…
Controlling confidential information leaks in your company is not easy, the challenge is to correctly implemen…
Novis performed the upgrade and SAP HANA migration in the cloud, improving services for both internal and exte…
Novis is now in charge of the support and maintenance for all ENAP’s SAP systems suite in Chile, Ecuador, Arge…
On December 31, 2017, SolMan 7.1 maintenance ends, without the possibility of extended maintenance. Is your or…
The SAP HANA certification, awarded by SAP Germany, certifies that Novis has the ability to deliver solutions …
Novis assisted SAAM with the migration of SAP ERP from version 6.0 to 6.0.7 in order to incorporate Success Fa…